Our latest patient survey results

Our patients consistently rate their experience with us as excellent – from the moment they make an appointment to the follow‑up after treatment.

Ease of access:

All respondents rated appointment booking, opening hours, location convenience, and prompt return of calls as excellent or good, with the majority giving the highest possible score.

Outstanding care:.

Every patient rated their doctor, nurse, and medical team as excellent for listening, taking time, explaining clearly, giving sound advice, being friendly and helpful, and answering questions.

Facilities:

Patients praised the cleanliness, comfort, safety, privacy, and ease of finding their way around.

Billing:

Clear explanations of charges, smooth payment processes, and helpful reminders were all rated excellent or good.

Trust and recommendation:

100% of respondents said they would recommend us to friends and family.

In their own words:

“I felt listened to and cared for – everything was explained clearly.”
“The whole process was smooth, from booking to follow‑up.”
“I would recommend this service without hesitation.”
"What an absolutely charming man. Puts the patient completely at ease, explains procedures thoroughly in an easily understandable manner. Great sense of fun and sense of humour. Wish I could be ill more often so I could get to know him better!!!!!!